Contact Information
Answers to many 'frequently asked questions' can be found on the FAQ page. If your question is not answered there, feel free to reach out to any of the addresses below.
NOTE: Purchase orders are welcome. For smaller orders, buying directly through the
online store is the fastest option and is kindly appreciated.
Email Addresses:
- Customer Support: support@steadymouse.com
- Sales: sales@steadymouse.com
- Founder: ben@steadymouse.com
- Media Inquiries: press@steadymouse.com
- Software Engineering: dev@steadymouse.com
- Bug Reports: bugs@steadymouse.com
- Language Translation: localization@steadymouse.com
10013 W. Legion Hall Rd.
Princeville, IL 61559
Phone:
- Sorry, we do not have the capacity to do phone support at this time.
Media Press Kit
Interested in writing about SteadyMouse? Here are the quick facts, and you are welcome to the full press kit below.
- Product: SteadyMouse, assistive software for Windows that filters hand tremor out of mouse cursor movement, blocks accidental clicks, and snaps the cursor to the icon or button it was heading for.
- Company: SteadyMouse, LLC, formed in July 2016 in Princeville, Illinois, USA.
- Founder and developer: Benjamin Gottemoller, who started the project in October 2005 to help his grandfather with Parkinson's use his computer. SteadyMouse 2 launched in October 2016.
- Platforms: Windows 11 and earlier versions back to Windows XP. A native Mac version is in development (details).
- Languages: English, Brazilian Portuguese, Danish, Dutch, French, German, Italian, Russian, and Spanish.
- Purchase: One-time purchase with a 70-day money-back guarantee (pricing).
- Recognition: Parkinson's UK, the International Essential Tremor Foundation, the Job Accommodation Network, and others (see what others say).
- Images: logo, settings window.
- Press contact: press@steadymouse.com
- Download Press Kit [18 MB]
- The password on the zip archive is steadymouse all lowercase. This is just to keep the bots away from it.